privacy policy
Privacy Policy for Box Removal Pvt Ltd
1. Introduction
[Box Removal Pvt Ltd] (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website users (“you”). This Privacy Policy explains how we collect, use, and share your personal information, as well as your rights regarding the information we hold about you. By using our services, you agree to the terms of this policy.
2. Information We Collect
We may collect personal information about you in the following ways:
Information You Provide Directly:
When you contact us for a removal service, request a quotation, or fill out forms on our website, we may collect the following:
- Your name
- Contact details (phone number, email, address)
- Payment information (if applicable)
- Information regarding the items to be removed and the addresses involved in the service
- Automatically Collected Information:
When you visit our website, we may collect certain information automatically, such as:
- Your IP address
- Browser type
- Pages visited and time spent on the site
- Cookies or other tracking technologies to enhance your experience
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide removal services, including arranging pick-up, transportation, and delivery
- To process payments and send invoices
- To communicate with you regarding your inquiries, quotations, or bookings
- To improve our services and customer experience
- To comply with legal obligations and respond to lawful requests from public authorities
4. Sharing Your InformationWe may share your personal information under the following circumstances:
- Service Providers: We may share your data with third-party service providers (e.g., payment processors, logistics providers) who help us fulfill our services.
- Legal Requirements: We may disclose your information when required to do so by law, or to protect our legal rights.We do not sell or rent your personal data to third parties.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include secure storage of personal information and encryption of sensitive data.
6. Your Data RightsYou have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Correct Your Information: Ask us to update or correct any inaccurate information.
- Delete Your Information: Request that we delete your personal data, subject to legal obligations that may require us to retain some information.
- Withdraw Consent: If you previously consented to data collection, you may withdraw that consent at any time.To exercise any of these rights, please contact us at [Box Removal Pvt Ltd]
7. Retention of Information
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Cookies and Tracking Technologies
Our website uses cookies to collect information about your browsing behavior. You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
